Shipping policy
English version coming soon.
The official Japanese version of our policies is the only legally binding version and if there is any difference in nuance or inconsistency between the official Japanese version and any translation, the official Japanese version will prevail in any respect.
Please check back soon for the official English translation.
- List of Shipping Fees by Region (Tax Included)
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Region Size 60 Size 80 Size 100 Size 80+100 Size 100x2 Hokkaido 1600 1900 2400 4300 4800 Tohoku 1400 1700 2200 3900 4400 Kanto 1200 1500 2000 3500 4000 Shin-etsu 1200 1500 2000 3500 4000 Hokuriku 1100 1400 1900 3300 3800 Tokai 1100 1400 1900 3300 3800 Kinki 1000 1300 1850 3150 3700 Chugoku 1000 1300 1850 3150 3700 Shikoku 1000 1300 1850 3150 3700 Kyushu 1100 1400 1900 3300 3800 Okinawa 1400 1800 2300 4100 4600 Yu-Packet (T-shirts) Nationwide Flat Rate 500 - Delivery Method
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To maintain product quality, our shop uses Yu-Pack Refrigerated (Chill-Bin) Delivery.
For some lightweight items such as T-shirts, we will use Yu-Packet (Nationwide flat rate: 500 yen).
- Product Delivery Timing
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Items will be shipped within 5 business days after payment is confirmed.
- Returns & Cancellations
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As a general rule, returns are not accepted unless the product is defective. Cancellations cannot be made after an item has been shipped.
If you are unable to receive your item due to personal circumstances, you will be responsible for the return shipping fee and any cash-on-delivery (COD) charges.
If you are unable to accept redelivery or pick up the item from the delivery company's office within one week of the initial delivery attempt, the storage period will expire, and the item will be automatically returned to the sender. We kindly ask for your cooperation in receiving your order promptly.
