Shipping policy

English version coming soon.
The official Japanese version of our policies is the only legally binding version and if there is any difference in nuance or inconsistency between the official Japanese version and any translation, the official Japanese version will prevail in any respect.
Please check back soon for the official English translation.


Delivery Method

To maintain product quality, our shop uses Yu-Pack Refrigerated (Chill-Bin) Delivery. For some lightweight items such as T-shirts, we will use Yu-Packet (Nationwide flat rate: 500 yen). 

 

■ Product Delivery Timing
Items will be shipped within 5 business days after payment is confirmed.

 

■ Returns & Cancellations

As a general rule, returns are not accepted unless the product is defective. Cancellations cannot be made after an item has been shipped. If you are unable to receive your item due to personal circumstances, you will be responsible for the return shipping fee and any cash-on-delivery (COD) charges. If you are unable to accept redelivery or pick up the item from the delivery company's office within one week of the initial delivery attempt, the storage period will expire, and the item will be automatically returned to the sender. We kindly ask for your cooperation in receiving your order promptly. 

 

■ List of Shipping Fees by Region (Tax Included)  

  • Region 

Size 60 

Size 80 

Size 100 

Size 80+100 

Size 100x2 

Hokkaido 

1600 

1900 

2400 

4300 

4800 

Tohoku 

1400 

1700 

2200 

3900 

4400 

Kanto 

1200 

1500 

2000 

3500 

4000 

Shin-etsu 

1200 

1500 

2000 

3500 

4000 

Hokuriku 

1100 

1400 

1900 

3300 

3800 

Tokai 

1100 

1400 

1900 

3300 

3800 

Kinki 

1000 

1300 

1850 

3150 

3700 

Chugoku 

1000 

1300 

1850 

3150 

3700 

Shikoku 

1000 

1300 

1850 

3150 

3700 

Kyushu 

1100 

1400 

1900 

3300 

3800 

Okinawa 

1400 

1800 

2300 

4100 

4600 

Yu-Packet (T-shirts) 

 

 

 

 

 

Nationwide Flat Rate 

500